And one of the main problems hygienists are still facing is that patients cancel their teeth cleaning via dental ultrasonic scaler or don’t realize the necessity to come in on a regular basis. This leads to tooth decay and more invasive treatments. Here some tips to convince your patients of the necessity of this type of cleanings.
Appointments to maintain dental hygiene not only help maintain the oral health of the patient, but also directly influence a healthy relationship between the patient and the clinic. Without these routine and usual visits, your patients could lose contact with you, become inactive and even consider going to another dentist if they had a problem in the future.
However, despite its importance, many patients still think that teeth cleaning appointments are not that important. Unfortunately, a good part of the staff of the clinics reinforces this misunderstanding by also using the term “cleaning” to refer to these visits.
“Clean” your vocabulary. If at times you, your dental hygienist, your appointment coordinator or other staff call these dental hygiene appointments “cleanings”, you should stop doing so. By using this terminology, they lower their value and make their patients believe that, deep down, they are not so important. Use a new and more appropriate term, such as “appointment for maintenance of oral health” or “continuous examination of periodontal care and prevention of oral cancer.”
Consider using a hygiene checklist for patients. Design a simple form with boxes and blank spaces for comments that the dental hygienist can complete and offer to patients at the end of their appointment. This “report” will help patients understand and appreciate dental hygiene services.
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