Why You Should Use Tablet Kiosk Enclosure to Drive Self-Service to Greater Heights

For retail “self-service” is the mantra that drives greater sales and ensures customer loyalty. Tablets help lead this drive towards delivering better customer value. Technology, APIs, third party integration and custom software for tablets help achieve goals such as savings in time and money, additional services on offer and better access to more information. Use of tablets can creator greater capacity during peak hours, a common occurrence in restaurants and take away establishments. Customers can learn more about products and deals when they interact with a tablet, as can happen in superstores. Specialist stores can use tablets to help customers create customized solutions. All this is possible when the tablet is mounted in a tablet kiosk to drive self-service.

A tablet without a suitable enclosure and stand to make up the complete kiosk is half the story. There are good reasons to use such tablet enclosures if one is to engage customers and achieve goals.

Ease of use

An enclosure that has a flexible goose-neck type arrangement with a base that can be fixed to a counter is perfect. The tablet can be adjusted to any angle and allow customers greater ease of use. If a tablet is easy to use the customer will spend more time exploring features, finding information, making a purchase and making payment.

Security

For establishments like banks, restaurants, airlines and hotels, security of the device is a prime consideration. The enclosure for the tablet holds it firmly with security features like pushlock with key and Kensington lock slot. The ABS enclosure shields the tablet with these locking features. The base is fixed to the counter top or table top with screws. No one can walk away with the tablet.

Reduce time employees spend with customers

Many people walk in and inquire about products or services thereby wasting valuable time of employees. Employees can, in this instance, point them to the tablet on the counter and encourage them to make use of its features.

Prevent damage

If a tablet were left lying about, it becomes vulnerable to theft. It is also vulnerable to damage when cleaning staff conducts their operations. The tablet could have water and cleaning solutions spilled on it. It could be swiped and crash on the floor.

In-built charging

It does look unseemly to have charging wires and a charger on the countertop. The enclosure is a neat solution. The charging wire goes through the gooseneck and connects with the tablet. The look is neat and streamlined.

Adjustable viewing angles

Most tablets these days have a smooth, shiny display screen that can reflect light and the glare can detract from the user experience. An adjustable gooseneck device helps users adjust the angle to avoid glare and make it easy to use the display touch screen.

Whether tablets are used as simple digital signage or for more sophisticated functions, the stand and enclosure is vital to the way it can be used, for higher visibility and to add to the appeal. It costs little but gives quite a lot in return.