Job Responsibilities of Telephone Sales Representative
Job Responsibilities of Telephone Sales Representative
Telephone sales or telemarketing is a process by which the companies try to solicit their customers through telephone calls. It is a method of direct sales as they do not use any of the outer marketing sources.
Telephone sales or telemarketing is a process by which the companies try to solicit their customers through telephone calls. It is a method of direct sales as they do not use any of the outer marketing sources.
Telephone sales or telemarketing is a process by which the companies try to solicit their customers through telephone calls. It is a method of direct sales as they do not use any of the outer marketing sources.
A telephone sales representative will market a product using a predetermined sales pitch through a phone call. They either make the sale directly over the telephone call or they fix an appointment for a later date when the customer is ready to purchase the product.
Why do you need a Telephone Sales Training?
We live in a competitive marketing field where one has to put on more efforts especially when it comes to sales. Telemarketing is a field where the representative has to use his business tactics to his fullest potential to step ahead from the crowd.
The telephone sales training program helps the telephone sales representative to improve his telemarketing skills to a much greater extent. Through the training program, you can get to know about the various customer types and the factors that affect customer behavior thereby improving the sales profits and cutting sales expenses.
What do you learn in Telephone Sales Training?
Those who take up a telephone sales training will be able to
· Modify sales presentations,
· Improve the questioning techniques,
· Develop the proposal and benefit statements based on the sales types.
On a broader classification, you will also learn how to
· Focus on the advantage of long-term sales value over low cost
· Deal with different sales structures
· Understand the needs of different buyer types within a company
· Quantify the costs that may be incurred by the buyer after purchase
· Identify opportunities to add value to the sale
· Apply questioning skills to determine buyer priorities, situations, and attitudes.
· Identify problem areas and potential solutions
· Create personal Feature, Advantage, Benefit statements
· Develop an advantage over their competition
· Assess personal sales performance after the call
· Understand the Telephone Selling Process
· Recognize the factors that affect buyer behavior
· Handle objections and close the sale