ITIL Practitioner Certification Exam Sample Questions

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On May 27, 2020

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01. Before acting according to the previous question, what should Frank do?

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02. How does the CSI approach integrate with problem management?

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03. How does the CSI approach support OCM?

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04. How does the CSI approach support the ITIL practitioner?

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05. Why is it important to focus on value?

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